data merge give the opportunity to select data from multiple providers and merge the latest information directly into SugarCRM.Īccording to Schneider, the cloud services lay the groundwork for the other two features highlighted in this latest release: Sugar Feeds and Portal Dashlets.cloud views give users a one-click preview of information retrieved from cloud data providers and.The cloud connectors can help end-users in two different ways: "You can instantly take advantage of that hard work and data aggregation that other firms have done right inside your CRM system. "Social networks already do a lot of interesting relationship and analytics mining," he says. Martin Schneider, director of product marketing for SugarCRM, explains the cloud connectors - which connect via Web services to third-party data service providers including Hoover's, JigSaw, and LinkedIn - expands on the functionality his company's CRM offering has already been offering.
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Looking to fill this need, Cupertino, Calif.-based open source software provider SugarCRM unveils Sugar 5.2, complete with cloud services and social feeds. The problem, at times, has been integrating those capabilities to CRM systems. During a time in which employees need up-to-date information quickly and easily, companies are starting to look at incorporating Web 2.0 technologies into their repertoire.
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